Support & Contact

Contact Us

We are glad to hear your thoughts, feedback, and questions

Tawba is designed to be your faithful companion for self-accountability. If you face any technical difficulties, have feedback on religious texts, or have an idea to improve the app, we always welcome hearing from you.

Official Tech Support

Support Email

For reporting technical bugs, system crashes, or detailed feature suggestions.

support@codeshield-solutions.com
Send an email
Direct & Rapid Reply

WhatsApp Chat

For quick questions and direct conversation with the development & support team.

01099938253
Open WhatsApp Chat
Direct Reach

Developer Direct

For general inquiries, confidential notes, or technical collaborations.

abdullah.hassan2420@gmail.com
Contact Developer
Open Source

GitHub Repository

For developers to inspect code, open issues, and contribute to improvements.

MATRIX2244/Tawbah_website
Visit Repository

Quick Contact Dispatcher

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Quick Answers

Frequently Asked Questions about Support

Find immediate answers without waiting for a reply

How long does it take to receive a response?

We review incoming messages regularly and typically respond via email or WhatsApp within 24 to 48 hours.

Can I send screenshots of a problem I faced?

Yes, you can attach screenshots directly in the WhatsApp conversation or attach image files to your email.

How are religious text suggestions verified?

Every suggestion is vetted against classical authenticated references of the Sunnah, Tafsir, and verified scholarship before applying revisions in the next release.

Does support ever request sensitive data from my device?

Never. We will never ask for your personal logs or records. All your repentance logs remain strictly offline and local to your device.